Privacy Policy
Fresh Fill Convenience Stores, Inc. (“Fresh Fill,” “we,” “us,” or “our”) operates the Fresh Fill mobile application, website (www.freshfillstores.com), and related digital services (collectively, the “Service”). Our Service allows customers to browse offerings, place orders, manage accounts, and participate in loyalty programs. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Service. By accessing or using our Service, you consent to the practices described in this Privacy Policy. :contentReference[oaicite:1]{index=1}
1. Information We Collect
1.1 Personal Information
We collect information you provide directly to us, including:
- Account information (name, email, phone, password, preferences)
- Profile data (e.g., profile picture settings)
- Payment information (handled by secure third-party processors)
- Order history and preferences
- Location data (with permission, or approximate via IP)
- Customer support details
- Loyalty program membership and activity
We may also collect device and usage data, including IP address, browser type, and pages viewed. :contentReference[oaicite:2]{index=2}
2. How We Use Your Information
- To provide, maintain, and service your orders and account
- To process payments and respond to inquiries
- To analyze usage patterns and improve our Service
- To personalize your experience and tailor content
- To send promotional or account-related communications
- To detect and prevent fraud and enforce our Terms of Service
We strive to use information in ways that are consistent with this policy and applicable law. :contentReference[oaicite:3]{index=3}
3. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to gather information about your interaction with our Service. These help with login sessions, remembering preferences, analytics, and marketing measurement. You can control cookie preferences in your browser, but removing cookies may affect functionality. :contentReference[oaicite:4]{index=4}
4. Information Sharing and Disclosure
We may share your information with:
- Service providers for payments, data hosting, marketing, and analytics
- Authorities if required by law or to protect rights, safety, and security
- In connection with business transitions (merger, sale, reorganization)
- With your consent for specific purposes
- Aggregated or anonymized data that does not identify you
We do not sell personal information as defined under applicable law. :contentReference[oaicite:5]{index=5}
5. Data Storage, Security & Retention
Your data may be processed in the United States or other locations where Fresh Fill or partners maintain servers. We implement reasonable safeguards to protect against unauthorized access, disclosure, or destruction. However, no system is completely secure. :contentReference[oaicite:6]{index=6}
6. Your Rights and Choices
Where applicable, you may access, correct, update, delete, or restrict use of your personal information. You may also opt out of promotional communications. California residents have additional rights under CCPA/CPRA. :contentReference[oaicite:7]{index=7}
7. Children’s Privacy
Our Service is not intended for children under 18, and we do not knowingly collect personal information from children under 18. :contentReference[oaicite:8]{index=8}
8. Third-Party Links
Our Service may contain links to third-party websites or apps. We are not responsible for their privacy practices. Please review their policies before providing information. :contentReference[oaicite:9]{index=9}
9. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Service after updates constitutes acceptance of the revised policy. :contentReference[oaicite:10]{index=10}
10. Contact Us
If you have questions or requests regarding this policy or your data, contact:
Email: [email protected]
Address:
Fresh Fill Convenience Stores, Inc.
Attn: Privacy Office
80 W. G Street, Suite B
Los Banos, CA 93635